PELATIHAN PENGGUNAAN MICROSOFT WORD UNTUK MENINGKATKAN HARD SKILL DAN SOFT SKILL WARGA BELAJAR PAKET C DI PKBM JAYAGIRI LEMBANG

Authors

  • Salsa Billa IKIP Siliwangi
  • Asep Samsudin IKIP Siliwangi
  • Asep Kustiana IKIP Siliwangi

DOI:

https://doi.org/10.22460/comm-edu.v9i2.30032

Keywords:

Pelatihan, Microsoft Word, Hard Skill, Soft Skill, Warga Belajar Paket C

Abstract

This study aims to determine the improvement of hard skills and soft skills of Package C learners at PKBM through a Microsoft Word training program organized by the researcher. The research  method used was an  experimental  design with a  one group pretest-posttest approach.  The  research  subjects  consisted  of  16  learners  from the Package C  program. Research instruments included questionnaires, observation sheets, and skill tests to measure participants’ improvement. The results showed a significant increase in both hard skills and soft skills after the training. This was evidenced by the paired sample t-test results, which indicated a significance value of < 0.05, meaning that the training had a positive effect on skill enhancement. Furthermore, the coefficient of determination test and simple regression analysis also confirmed that the training contributed to the improvement of learners’ skills.  In conclusion,  the Microsoft  Word  training,  designed in  a practical  manner and  tailored  to participants’ needs, had a positive impact on improving both technical skills (hard skills) and non-technical skills (soft skills) of Package C learners.

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Published

25-05-2026

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