PENGARUH LAYANAN INFORMASI TERHADAP PENGAMBILAN KEPUTUSAN STUDI LANJUT SISWA

Abstract

Students often face confusion and uncertainty in determining further studies due to a lack of reliable information. This study aims to measure the effect of information services on students' further study decision-making. The research used a quantitative approach with an ex-post facto design to observe existing facts without manipulating variables, where the consequences limit the interpretation of "effect" to a statistical contribution/association rather than a direct cause-and-effect relationship. The total population was 431 grade XI students of SMA Negeri 3 Kota Jambi, from which a sample of 110 students was selected using the Proportionate Stratified Random Sampling technique. Data were collected using a Likert scale questionnaire that had undergone validity (14 valid items for variable X and 24 valid items for variable Y) and reliability testing (Cronbach's Alpha > 0.60). Data were analyzed using simple linear regression. The results showed that information services had a positive and significant effect on students' decision-making (, ), with a contribution of 36.1% (). This indicates that the better the quality of information services provided by the Guidance and Counseling teacher, the higher the students' maturity in planning their future education.